Privacy Policy
Whatever date sits at the head of this page is the edition of this policy that currently applies. Mr Nelson Movers is a licensed household-goods carrier running out of 2851 W Belmont Ave in Chicago, and the sections that follow spell out — in everyday language, no legalese — how the details you submit when you ask for a written price on this site get handled. Boiled down: those details exist to let us quote and carry out your move, and they earn this company nothing beyond that. We have never made a cent by selling what customers tell us, and we never will.
The details we gather, and where they come from
What we hold arrives through two channels. One is deliberate — the things you key in or say to us directly: a name, a phone number, an email, the addresses you’re leaving and heading to, the date you’re aiming for, and the particulars that shape a Chicago quote, such as the number of rear-staircase flights, whether a downtown building expects a COI, whether a piano or a gun safe is in the picture, or whether you need holdover storage while a long closing finishes. The other channel runs quietly in the background: the instant a browser opens a page, ordinary log and analytics figures — an IP address, the device and browser you’re on, the pages you land on — get noted so the site stays working and secure.
Why we hold any of it
Nothing we keep sits there idle; each item answers to a job. In practice, those details let us draw up your written price and send it back, slot the truck and a crew onto the calendar, line up Chicago parking and a downtown certificate of insurance before the date, set any holdover storage in motion, reply to whatever you ask, and keep the records the State of Illinois requires a licensed mover to keep.
The people allowed near it, and how we guard it
Reaching your details is restricted to the staff and crew who genuinely need them to do right by you, and we wrap reasonable safeguards around everything we store. We keep it only as long as wrapping up your move and clearing the tax and legal duties that trail it actually demand, and not a day past that. One thing we’d rather state plainly than paper over: no transfer across the internet is ever flawlessly secure, and claiming otherwise would simply be untrue.
The few outsiders who ever touch it
Past our own office and crew, your information reaches anyone external only where genuinely finishing the move calls for it — a payment processor when money changes hands, our insurer where a claim or coverage comes into play, or a building manager or city permit desk that won’t let the truck park or use a dock without the paperwork. Outside those working hand-offs, and outside whatever a court or the law forces, it stays in-house. We don’t lease it, barter it, or put it up for sale.
Cookies and site analytics
Our site, like most, drops cookies and runs analytics so we can read — at the aggregate level — how people travel through the pages and iron out the rough patches. Your browser settings can turn cookies off; flip that switch and a stray feature here or there might misbehave, though the site carries on.
What you’re entitled to ask for
The file we hold on you is yours. A call or an email to the Avondale office lets you look it over, have us fix it, or have us wipe it, and you can ask us to quit sending follow-ups any time you please.
Revisions to this policy
Should the law or the way we operate move, we’ll redo this notice and post the fresh wording here under a new date — so whatever you read on this page is always the version in force.
Reaching us about privacy
Anything to do with this policy is welcome at Mr Nelson Movers, 2851 W Belmont Ave, Chicago, IL 60618, or [email protected].